To process your RMA request successfully, please note the following:

• For any repair case, you must request an RMA number from us.
• Please complete the application form below in full.
• A clear and detailed fault description speeds up processing.
• Goods are only accepted when delivery has been cleared.
• The deadline for sending in goods is 7 days.
• Please send the goods complete (including manuals, cables, outer packaging, etc.).

After submitting this form you will shortly receive a reply with an RMA form as a PDF. Please include it with your shipment.